What is Flow’s Customer Care Contact number?Where can I sign up for Flow’s services?Do I have to take all three services?What do I require to sign up for Flow’s services?Where can I pay my Flow bills?When are bills to be paid?How will I know if I can get Flow’s service at my location?How can I apply for a job at Flow?How long will it take to get Flow’s service installed?

What is Flow’s Customer Care Contact number?
Our customer care contact centre number is 1-888-303-3000

Where can I sign up for Flow’s services?
You can sign up for Flow’s services through our customer care centre at
1-888-303-3000 or at any of our business offices located at:

KINGSTON

  Courtleigh Corporate Center     
     8 St. Lucia Avenue,
     Kingston 5
     (Mon. - Fri.: 8:00 a.m. - 6:00 p.m.)

  Pavilion Shopping Mall
     Shop #33,
     13 Constant Spring Road,
     Kingston 10
     (Mon. - Sat.: 9:00 a.m. - 7:00 p.m.)

  Boulevard Supercentre
     Shop #24,
     45 Elma Crescent,
     Kingston 20 
     (Mon. - Sat.: 9:00 a.m. - 6:00 p.m.)

  Sovereign Centre
     Shop #9A,
     106 Hope Road,
     Kingston 6
     (Mon. - Sat.: 10:00 a.m. - 7:00 p.m.)

PORTMORE 

  Congreve Park     
     Lot #76 Congreve Park, Naggo Head
     (Below Mount Royal Estate Housing Scheme)
     (Mon. - Sat.: 9:00 a.m. - 7:00 p.m.)

SPANISH TOWN

  Angels Plaza
     Shop #14, Spanish Town,
     St Catherine
     (Mon. - Sat.: 10:00 a.m. - 7:00 p.m.)

MANDEVILLE

  3 Leaders Plaza,
     Mandeville P.O., Manchester
    (Mon. - Fri.: 8:00 a.m. - 5:00 p.m.)

ST. MARY

 

ST. ANN 

  Ocean Village Shopping Center
     Suite # 8, Ocho Rios 
     (Mon. - Sat.: 8:30 a.m. - 5:00 p.m.)

NEGRIL

  Coral Seas Plaza
     Shop # 10, Negril
     (Mon. - Sat.: 9:00 a.m. - 6:00 p.m.)

MONTEGO BAY

  Hotel Montego
     5 Queens Drive, Montego Bay
     (Mon. - Fri.: 8:30 a.m. - 5:00 p.m.)

Do I have to take all three services?
No, you are not required to take all three services. You can take any one of our services individually or any combination of two services or all three services. You can also enjoy attractive discounts by selecting one of our pre-packaged bundles that include all three (3) services

.What do I require to sign up for Flow’s services?
You will require $2,000 deposit plus valid ID and TRN.

Where can I pay my Flow bills?
You can pay your Flow bills at:

ONLINE

  Flow My Account -  https://myaccount.flowja.com

  NCB E-Link - https://www.ncbelink.com

  Scotia Bank Online - http://www.scotiabank.com.jm

  PayMaster -  https://www.paymaster-online.net/

  BillExpress Online - http://www.billexpressonline.com/

OTHER PAYMENT LOCATIONS

  Bill Express locations Islandwide

  PayMaster locations Islandwide

  Prime Trust locations Islandwide 

  JNBS Banking Locations Islandwide 

  JNBS Money Shop Locations Islandwide 

  JNBS Money Shop Express Locations Islandwide 

When are bills to be paid?
All bills should be paid by the 28th day of each month. Bills which are not paid by the 28th of the month will attract a late fee of $250 that will be applied on the next bill. Accounts with bills that are not paid by the due date are subject to disconnection without notice. A fee of $900 will be required to reconnect an account that has been disconnected for non payment.

How will I know if I can get Flow’s service at my location?
Visit our interactive service location map which provides details on the areas where Flow can provide service. Click on SERVICE AVAILABILITY .

How can I apply for a job at Flow?
Available job opportunities are posted on this website. If your qualifications and experience match an available opportunity, then please e-mail your resume to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and indicate job reference number.

How long will it take to get Flow’s service installed?
It typically takes 3 to 5 working days to have Flow’s service installed, once the Flow Call Centre contacts our customer.