Contact Customer Care

Fill out the form below to submit a query to Customer Care. Please ensure to select the most appropriate type of query to expedite processing of your request. Give your EXACT ADDRESS and/or ACCOUNT NUMBER if possible. To REGISTER your address with us, click here for the Residential Contact Form . You will be contacted by our sales team when your address becomes serviceable. Account Number First Name : Last Name : Unit : eg "Apt 2C", "Unit 5" Address: eg "24C West Street" Town : eg "Liguanea", "Santa Cruz" Postal Zone : Parish :      Kingston St. Andrew St. Catherine St. James St. Ann Clarendon Manchester St. Mary Hanover St. Thomas Portland Trelawny St. Elizabeth Westmoreland Phone 1 : Phone 2 : Email : ID Type: (Only necessary for Change or Disconnection requests)      Drivers License Voters Registration Passport Password ID: (Only necessary for Change or Disconnection requests) Type of Query      Questions about a Bill Technical Fault Change or add a package Disconnection / Relocation Request Reconnection Request Status of a Pending Installation General Information Request : Best Time to Contact: = Required